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Spring 2020 Special Software Update: Introducing WORKFLOW CONFIGURATOR

29 April, 2020 | By Jacques Lamontagne
Leap Ahead of your Competitors with our New Workflow Configurator!
Customers who have seen our new Workflow Configurator are unanimous: this is a game changer. The ability to offer custom workflows will make you stand apart. Why? Because no matter how complex the requirement, you’ll be able to quickly build a sturdy and enforceable step-by-step process to meet even the most complex customer needs.
   
  • New! Create multi-step workflows in the delivery process
  • New! Create multi-step workflows at the item level
  • New! Easily reorder workflow steps
  • New! Create custom workflow with your own free-text, constrained values or drop down fields
  • Enhanced! Driver app and driver behavior are now controlled to a level never seen before.

Welcome to this special edition of our recurring software updates. Following extensive user analysis and feedback, we’ve excited to announce our new Workflow Configurator! We are convinced that you will discover new ways to delight customers and build new revenue streams for your business. Moreover, this tool will help you quickly adapt to today’s rapidly evolving business environment.

Enjoy responsibly 🙂
The Dispatch Science Team


WHAT IS A WORKFLOW?

“It’s how you get work done. It’s a series of tasks you need to complete to reach some repeatable business goal. In the delivery business, it’s the series of steps you take from pick-up to final delivery of an item.”


DRAMATICALLY ENHANCE YOUR PRODUCT OFFERING WITH CUSTOM DELIVERY WORKFLOWS 

Complex customer requirements are your opportunity to get top-dollars for your delivery services, while offering precisely the type of customized logistics that will leave your competitors in the dust.

CUSTOM DELIVERY WORKFLOWS 
Create as many tasks as your customer requires at the point of delivery. For greater control, tasks can be mandatory or optional, and you can choose what’s displayed to your drivers.


DIG DEEP INTO YOUR DELIVERY PROCESS AND OFFER CUSTOM WORKFLOWS AT THE PIECE LEVEL

Tweak your workflow at the individual parcel level to provide even more value and control for your customers.
CUSTOM WORKFLOWS AT THE PIECE LEVEL
Allow drivers to perform multiple actions, such as photo capture, inspections, completing questionnaires or performing their assigned custom tasks – for each piece!


EASILY REORDER YOUR WORKFLOW 

One click power! It’s now super easy to change the order of your workflow.

EASILY REORDER YOUR WORKFLOW 


CREATE CUSTOM WORKFLOWS FOR YOUR HIGHLY SPECIALIZED CLIENTS 

Standard delivery workflows usually include signature or photo capture, bar code scanning or ID verification. But many customers have unique needs that cannot be captured by most delivery management systems. 

Now you can create fully customized delivery workflows with your own choice of drop-down instructions, specific text values or free-type entries. There’s practically no limit to the number or complexity of client instructions that you can now enable in a matter of minutes! Deciding how much more to charge will be your next challenge!


TRANSFORM YOUR FLEET PERSONNEL FROM DRIVERS OF GOODS TO DRIVERS OF VALUE!

Now that you have this new workflow power at your fingertips, it’s time to leverage your drivers and generate new value!  
TRANSFORM YOUR FLEET FROM DRIVERS OF GOODS TO DRIVERS OF VALUE!Thanks to the power of the Workflow Configurator, your drivers will receive precise step-by-step instructions during the delivery process. Each step will only start after the previous one and it’s all captured by the Driver App. Once the driver has completed the mandatory and optional steps, the system will authorize the delivery.


THE DISPATCH SCIENCE WORKFLOW CONFIGURATOR –
A NEW WAY TO DRAMATICALLY IMPROVE YOUR REVENUE AND PROFITS

Workflow software is a key tool to implement business process automation. That’s why software vendors usually charge a fortune for it. When you choose the Dispatch Science Growth Edition as your platform to manage your deliveries, our Workflow Configurator is included AT NO EXTRA COST! This is an amazing value to help you stand-out and leap-ahead of your competitors.


SEE IT ALL IN ACTION

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