{"id":11600,"date":"2020-02-13T19:26:15","date_gmt":"2020-02-13T19:26:15","guid":{"rendered":"https:\/\/dispatchscienc.wpenginepowered.com\/?p=11600"},"modified":"2023-11-28T15:12:16","modified_gmt":"2023-11-28T15:12:16","slug":"4-ways-better-technology-will-make-any-delivery-company-more-profitable","status":"publish","type":"post","link":"https:\/\/www.dispatchscience.com\/fr\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\/","title":{"rendered":"4 mani\u00e8res dont une meilleure technologie rendra toute entreprise de livraison plus rentable"},"content":{"rendered":"

La logistique d'une op\u00e9ration de livraison efficace est complexe \u2014 les entreprises de messagerie, de colis et de livraison du dernier kilom\u00e8tre en sont toutes conscientes. Chacune cherche \u00e0 \u00eatre plus performante et plus rentable que ses concurrents. Cependant, pour la majorit\u00e9, ces objectifs restent hors de port\u00e9e en raison d'un manque de technologies modernes de livraison.<\/span><\/p>\n

Et, soyons honn\u00eates, la concurrence d\u2019aujourd\u2019hui n\u2019est pas une petite entreprise de messagerie locale. Il n\u2019est pas exag\u00e9r\u00e9 de dire que, pour de nombreuses entreprises de livraison (y compris la v\u00f4tre), il s\u2019agit de survie, face \u00e0 une concurrence de plus en plus grande et sophistiqu\u00e9e. Votre entreprise de livraison ne peut plus se permettre de rester passive, sinon vous risquez de devenir la prochaine victime du march\u00e9 en constante \u00e9volution d\u2019aujourd\u2019hui.<\/span><\/p>\n

La meilleure technologie de gestion des livraisons, lorsqu\u2019elle est bien mise en \u0153uvre, permet aux entreprises d\u2019\u00eatre innovantes sans sacrifier leur marge. La technologie n\u2019est pas simplement une case \u00e0 cocher en esp\u00e9rant que tout s\u2019am\u00e9liorera automatiquement. De la planification des itin\u00e9raires \u00e0 l\u2019affectation des livraisons, en passant par la facturation, une technologie plus performante vous rendra meilleur que vous ne l'\u00eates aujourd'hui.<\/span><\/p>\n

Voici quatre fa\u00e7ons dont une meilleure automatisation optimisera vos op\u00e9rations de livraison.<\/span><\/p>\n

    \n
  1. Votre inefficacit\u00e9 en mati\u00e8re d\u2019acheminement vous tue lentement\u2026 Passez \u00e0 l'Optimisation Int\u00e9gr\u00e9e des Itin\u00e9raires.<\/em><\/strong><\/span><\/li>\n<\/ol>\n

    Bien que tout le monde comprenne qu'il est avantageux de r\u00e9duire le nombre de kilom\u00e8tres parcourus, \u00e0 quel point \u00eates-vous certain que votre entreprise cr\u00e9e r\u00e9ellement les itin\u00e9raires les plus rentables pour vos chauffeurs ? C'est ce qui d\u00e9termine la rentabilit\u00e9. Les variables qui entrent en jeu pour cr\u00e9er le plan optimal ne se limitent pas aux kilom\u00e8tres, et c'est l\u00e0 que la plupart des logiciels de livraison atteignent leurs limites. Les heures de livraison, la densit\u00e9 des livraisons, les r\u00e8gles du destinataire, les types de produits et bien d'autres variables entrent \u00e9galement en jeu, et elles influencent l'efficacit\u00e9 avec laquelle vos chauffeurs progressent sur leurs itin\u00e9raires. Les syst\u00e8mes de pointe prennent en compte toutes ces variables et g\u00e9n\u00e8rent algorithmiquement le meilleur plan \u00e0 chaque fois.<\/span><\/p>\n

     <\/p>\n

      \n
    1. Votre gestion des dispatching repose trop sur des suppositions\u2026 Mettez en place le Dispatching Automatis\u00e9.<\/em><\/strong><\/span><\/li>\n<\/ol>\n

      De m\u00eame, les entreprises de livraison peuvent tirer parti des technologies de base pour automatiser bon nombre de leurs t\u00e2ches quotidiennes de dispatching. Bien que certaines t\u00e2ches administratives et quelques \u00e9tapes manuelles puissent g\u00e9n\u00e9ralement \u00eatre \u00e9limin\u00e9es avec des outils de base, cela ne suffit plus. Les logiciels de livraison modernes devraient exploiter la puissance des algorithmes pour num\u00e9riser l'affectation des commandes et lib\u00e9rer du temps pour les responsables de dispatching afin qu'ils puissent se concentrer sur d'autres t\u00e2ches, tout en \u00e9liminant les erreurs humaines.<\/span><\/p>\n

       <\/p>\n

        \n
      1. Votre strat\u00e9gie de gestion des probl\u00e8mes consiste \u00e0 \u00ab esp\u00e9rer qu'ils ne remarquent pas \u00bb\u2026 D\u00e9ployez le suivi avec des estimations de temps d\u2019arriv\u00e9e (ETA).<\/em><\/strong><\/span><\/li>\n<\/ol>\n

        La capacit\u00e9 de suivre les livraisons en temps r\u00e9el de mani\u00e8re fiable n'est pas pr\u00e9sente dans la plupart des technologies de livraison actuelles. Attendre et r\u00e9agir \u00e0 un appel d'un client m\u00e9content apr\u00e8s coup ne suffit plus. Les clients s'attendent d\u00e9sormais \u00e0 un suivi de bout en bout, ce qui vous permet d'anticiper les probl\u00e8mes avant qu'ils ne deviennent un souci. Les probl\u00e8mes de livraison se produisent in\u00e9vitablement, mais vous devez \u00eatre celui qui les r\u00e9sout de mani\u00e8re proactive, avant m\u00eame que le client ait \u00e0 vous appeler. Le suivi en temps r\u00e9el et les alertes vous permettront d\u2019offrir un service client exceptionnel qui vous distinguera de la concurrence.<\/span><\/p>\n

         <\/p>\n

          \n
        1. Vous \u00eates toujours fier de vos preuves de livraison num\u00e9riques (POD) et de vos avis de livraison par e-mail\u2026 Envoyez des SMS, des notifications push et des alertes.<\/em><\/strong><\/span><\/li>\n<\/ol>\n

          La nouvelle norme en mati\u00e8re de satisfaction client exige que les attentes des consommateurs soient satisfaites en permanence. Cela signifie un suivi proactif des exp\u00e9ditions via des notifications et des alertes. Le syst\u00e8me de livraison traditionnel qui se contente de t\u00e2ches simples, comme l'impression d'un connaissement ou l'envoi d'un e-mail, ne peut plus vraiment \u00eatre consid\u00e9r\u00e9 comme une technologie moderne. Vous avez besoin de technologies avanc\u00e9es pour fournir des analyses de donn\u00e9es r\u00e9elles et permettre des insights actionnables, afin que votre entreprise reste comp\u00e9titive. La valeur des indicateurs de performance, tels que l'ach\u00e8vement des commandes, le respect des SLA (accords de niveau de service) et la performance des chauffeurs, est \u00e9vidente.<\/span><\/p>\n

           <\/p>\n

          Conclusion<\/strong><\/span><\/p>\n

          Adopter des technologies modernes donne aux entreprises un avantage sur la concurrence dans n'importe quel secteur. Cela est particuli\u00e8rement vrai pour les entreprises de livraison et les plateformes qu'elles utilisent pour g\u00e9rer leurs op\u00e9rations. Il existe peu de march\u00e9s confront\u00e9s \u00e0 autant de perturbations que ceux des services de messagerie et des entreprises de livraison du dernier kilom\u00e8tre, ce qui rend essentiel de rester \u00e0 la pointe de la technologie pour assurer le succ\u00e8s et la survie de votre entreprise.<\/span><\/p>","protected":false},"excerpt":{"rendered":"

          The logistics of an efficient delivery operation are complex \u2014 courier, parcel, and last-mile delivery companies all understand that. Each wants to be better and more profitable than their competition. But for the majority, these goals remain elusive due to a lack of modern delivery technology. And, let\u2019s be honest,<\/p>","protected":false},"author":6,"featured_media":11604,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[254],"tags":[296,297,298],"class_list":["post-11600","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-technology","tag-delivery-company","tag-profitable"],"acf":[],"yoast_head":"\n4 Ways Better Technology Will Make Any Delivery Company More Profitable - Dispatch Science<\/title>\n<meta name=\"description\" content=\"The best delivery management technology done right enables companies to be innovative without sacrificing margin. 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Find out how.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dispatchscience.com\/fr\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\/\" \/>\n<meta property=\"og:site_name\" content=\"Dispatch Science\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DispatchScience\" \/>\n<meta property=\"article:published_time\" content=\"2020-02-13T19:26:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-28T15:12:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dispatchscience.com\/wp-content\/uploads\/2020\/02\/iStock-851986796.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1365\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Arthur Axelrad\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@DispatchScience\" \/>\n<meta name=\"twitter:site\" content=\"@DispatchScience\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Arthur Axelrad\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\\\/\"},\"author\":{\"name\":\"Arthur Axelrad\",\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/#\\\/schema\\\/person\\\/791c9cc4abd4262cf4fb4b8a454957c4\"},\"headline\":\"4 Ways Better Technology Will Make Any Delivery Company More Profitable\",\"datePublished\":\"2020-02-13T19:26:15+00:00\",\"dateModified\":\"2023-11-28T15:12:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\\\/\"},\"wordCount\":641,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dispatchscience.com\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/iStock-851986796.jpg\",\"keywords\":[\"Technology\",\"Delivery Company\",\"Profitable\"],\"articleSection\":[\"News\"],\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.dispatchscience.com\\\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\\\/\",\"url\":\"https:\\\/\\\/www.dispatchscience.com\\\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\\\/\",\"name\":\"4 Ways Better Technology Will Make Any Delivery Company More Profitable - Dispatch Science\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/4-ways-better-technology-will-make-any-delivery-company-more-profitable\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dispatchscience.com\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/iStock-851986796.jpg\",\"datePublished\":\"2020-02-13T19:26:15+00:00\",\"dateModified\":\"2023-11-28T15:12:16+00:00\",\"description\":\"The best delivery management technology done right enables companies to be innovative without sacrificing margin. 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