{"id":13426,"date":"2022-07-13T21:27:13","date_gmt":"2022-07-13T21:27:13","guid":{"rendered":"https:\/\/dispatchscienc.wpenginepowered.com\/?p=13426"},"modified":"2026-05-28T13:50:59","modified_gmt":"2026-05-28T13:50:59","slug":"26-tech-tips-to-keep-your-drivers-happy","status":"publish","type":"post","link":"https:\/\/www.dispatchscience.com\/fr\/26-tech-tips-to-keep-your-drivers-happy\/","title":{"rendered":"26 Astuces Technologiques pour Garder Vos Chauffeurs Heureux"},"content":{"rendered":"

Les livreurs sont en p\u00e9nurie ces jours-ci. Selon le...<\/span> Association Am\u00e9ricaine du Transport Routier<\/a>, En 2021, il y a eu une p\u00e9nurie de conducteurs de camions aux \u00c9tats-Unis de plus de 80 000 conducteurs. Ce chiffre pourrait atteindre 160 000 d'ici 2030.<\/span><\/span><\/p>\n

Maximiser la r\u00e9tention et le bien-\u00eatre des conducteurs en ces temps turbulents devrait \u00eatre une priorit\u00e9 pour chaque propri\u00e9taire de flotte, gestionnaire et propri\u00e9taire\/exploitant, car attirer et retenir de bons conducteurs garantit que votre entreprise reste en activit\u00e9.<\/span><\/p>\n

Payer des salaires comp\u00e9titifs et maintenir des conditions de travail s\u00fbres aideront \u00e0 la r\u00e9tention des conducteurs, mais ce n'est qu'un d\u00e9but. Il en faut plus pour que votre entreprise survive et prosp\u00e8re. Cr\u00e9er une exp\u00e9rience de travail optimale qui soutient la satisfaction des conducteurs est la nouvelle priorit\u00e9.<\/span><\/p>\n

Affrontons les faits : les conducteurs veulent gagner le plus d'argent avec le moins de tracas et de co\u00fbts possibles. Tout comme les consommateurs veulent une exp\u00e9rience d'achat fluide, les conducteurs souhaitent un processus d'int\u00e9gration sans accroc, des attributions de missions sans friction et des outils intuitifs qui soutiennent leur travail.<\/span><\/p>\n

Un facteur cl\u00e9 de l'efficacit\u00e9 et de la productivit\u00e9 des conducteurs est la planification optimis\u00e9e des itin\u00e9raires. Lorsque les conducteurs savent exactement o\u00f9 et quand ils doivent se rendre, cela permet de gagner du temps, de l'argent et aide votre entreprise \u00e0 se d\u00e9velopper.<\/span><\/p>\n

Un syst\u00e8me de gestion des livraisons adapt\u00e9 \u00e0 votre entreprise peut contribuer \u00e0 garantir la satisfaction des conducteurs. Cela am\u00e9liorera l'exp\u00e9rience des conducteurs, r\u00e9duira le stress li\u00e9 au travail et rendra vos clients heureux.<\/span><\/p>\n

Voici 26 conseils technologiques que les clients de Dispatch Science utilisent pour aider leurs conducteurs et leur entreprise :<\/em><\/span><\/p>\n

\"A<\/p>\n

Augmenter les revenus et rationaliser les paiements<\/span><\/h2>\n
    \n
  1. Fournir aux conducteurs un acc\u00e8s facile \u00e0 leurs relev\u00e9s et informations de paiement<\/span><\/li>\n
  2. Ajoutez facilement des services ou des frais suppl\u00e9mentaires<\/span><\/li>\n
  3. Facilitez pour les conducteurs la d\u00e9claration, le suivi et la mon\u00e9tisation d'activit\u00e9s ou de contr\u00f4les sp\u00e9cifiques, tels que la v\u00e9rification d'identit\u00e9, l'inspection de colis, la documentation, etc.<\/span><\/li>\n
  4. Permettez aux conducteurs de collecter et de suivre facilement les paiements en esp\u00e8ces et les contre-remboursements (COD).<\/span><\/li>\n<\/ol>\n

     <\/p>\n

    R\u00e9duire les temps de trajet<\/span><\/h2>\n
      \n
    1. Int\u00e9grez des logiciels de cartographie (par exemple, Google, Waze, Apple Maps) pour des directions \u00e9tape par \u00e9tape et l'\u00e9vitement du trafic.<\/span><\/li>\n
    2. Optimisez automatiquement toutes les listes d'arr\u00eats quotidiens en itin\u00e9raires denses et efficaces.<\/span><\/li>\n
    3. Permettre et automatiser la r\u00e9optimisation des itin\u00e9raires pour g\u00e9rer les conditions changeantes du monde r\u00e9el.<\/span><\/li>\n
    4. Fournir une vue cartographique en direct de chaque arr\u00eat.<\/span><\/li>\n
    5. Utilisez la g\u00e9olocalisation pour \u00e9liminer les erreurs de livraison chronophages et co\u00fbteuses.<\/span><\/li>\n<\/ol>\n

       <\/p>\n

      Am\u00e9liorer les communications<\/span><\/h2>\n
        \n
      1. Rationalisez et centralisez la messagerie entre les conducteurs et les r\u00e9partiteurs avec un chat int\u00e9gr\u00e9 \u00e0 l'application.<\/span><\/li>\n
      2. Fournir des applications et des outils dans la langue maternelle du conducteur.<\/span><\/li>\n
      3. Supporter l'ajout de notes et de pi\u00e8ces jointes pour rendre les instructions plus claires, r\u00e9duire les malentendus et \u00e9viter le non-respect des exigences de livraison.<\/span><\/li>\n
      4. Permettre aux conducteurs de g\u00e9rer leurs horaires de travail ou leurs quarts de travail pr\u00e9vus.<\/span><\/li>\n
      5. Proposer des alertes pour avertir les conducteurs lorsqu'ils prennent du retard sur leur planning.<\/span><\/li>\n
      6. Faciliter pour les conducteurs l'appel ou l'envoi de messages aux destinataires des enl\u00e8vements ou des livraisons.<\/span><\/li>\n<\/ol>\n

         <\/p>\n

        Rendre la preuve de livraison et la num\u00e9risation plus efficaces.<\/span><\/h2>\n
          \n
        1. Garantir des livraisons r\u00e9ussies en prenant en charge la technologie avec des op\u00e9rations hors ligne ; une mauvaise connexion ou l'absence de signal n'interf\u00e9rera pas avec la preuve de livraison (POD), les num\u00e9risations, etc.<\/span><\/li>\n
        2. Offrir la possibilit\u00e9 de collecter la preuve de livraison (POD) de diff\u00e9rentes mani\u00e8res (par exemple, photo, signature, v\u00e9rification d'identit\u00e9, num\u00e9risation de code-barres).<\/span><\/li>\n
        3. Int\u00e9grer la num\u00e9risation de code-barres dans l'application \u2013 \u00e9liminer la n\u00e9cessit\u00e9 d'un appareil s\u00e9par\u00e9.<\/span><\/li>\n
        4. Supporter la consultation des bons de mat\u00e9riaux (BOM) et d'autres pi\u00e8ces jointes directement sur le t\u00e9l\u00e9phone plut\u00f4t qu'en utilisant des documents papier.<\/span><\/li>\n<\/ol>\n

           <\/p>\n

          Supporter les modifications des commandes et des chargements.<\/span><\/h2>\n
            \n
          1. Faciliter le transfert des commandes entre conducteurs tout en maintenant la cha\u00eene de responsabilit\u00e9.<\/span><\/li>\n
          2. Devenir sans papier en fournissant tous les d\u00e9tails de commande sur l'application du conducteur.<\/span><\/li>\n
          3. Fournir aux conducteurs la possibilit\u00e9 de cr\u00e9er leurs propres commandes (par exemple, les commandes de retour).<\/span><\/li>\n
          4. Permettre aux conducteurs d'ajuster les temps de chargement\/d\u00e9chargement et les frais dans l'application.<\/span><\/li>\n
          5. Proposer des notifications et des alertes visibles pour les nouvelles commandes.<\/span><\/li>\n
          6. Permettre aux conducteurs de consulter les d\u00e9tails de la commande et la commission avant d'accepter ou de refuser les missions.<\/span><\/li>\n
          7. Permettre aux conducteurs de mettre facilement les commandes en attente, avec des codes de raison faciles \u00e0 comprendre et des alertes instantan\u00e9es aux r\u00e9partiteurs.<\/span><\/li>\n<\/ol>\n

             <\/p>\n

            Les conducteurs restent un \u00e9l\u00e9ment essentiel du secteur de la livraison. En raison de la croissance du commerce en ligne, des effets continus de la pand\u00e9mie et de la concurrence constante pour les conducteurs de livraison, il devient de plus en plus difficile d'attirer et de retenir de bons conducteurs. Une fa\u00e7on cruciale de faciliter la vie de vos conducteurs est de les \u00e9quiper d'une technologie configur\u00e9e et optimis\u00e9e pour votre entreprise. Dispatch Science peut vous aider.<\/span><\/p>\n

            Obtenez<\/span> en contact<\/a> avec notre \u00e9quipe de vente d\u00e8s aujourd'hui pour demander une d\u00e9mo de notre syst\u00e8me de gestion des livraisons.<\/span><\/span><\/p>","protected":false},"excerpt":{"rendered":"

            Delivery drivers are in short supply these days. According to the American Trucking Association, in 2021 there was a truck driver shortage in the US of over 80,000 drivers. This number could grow to 160,000 by 2030. Maximizing driver retention and happiness in these turbulent times should be a priority<\/p>","protected":false},"author":6,"featured_media":13467,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[879,1,254,256],"tags":[],"class_list":["post-13426","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-hub","category-all","category-news","category-blog"],"acf":[],"yoast_head":"\n26 Tech Tips to Keep Your Drivers Happy - Dispatch Science<\/title>\n<meta name=\"description\" content=\"Discover 26 essential tips to keep your delivery drivers happy and improve driver retention in the face of the ongoing truck driver shortage.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dispatchscience.com\/fr\/26-tech-tips-to-keep-your-drivers-happy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"26 Tech Tips to Keep Your Drivers Happy\" \/>\n<meta property=\"og:description\" content=\"Discover 26 essential tips to keep your delivery drivers happy and improve driver retention in the face of the ongoing truck driver shortage.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dispatchscience.com\/fr\/26-tech-tips-to-keep-your-drivers-happy\/\" \/>\n<meta property=\"og:site_name\" content=\"Dispatch Science\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DispatchScience\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-13T21:27:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-28T13:50:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dispatchscience.com\/wp-content\/uploads\/2022\/07\/truck-driver-e1657724728287.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"668\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Arthur Axelrad\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@DispatchScience\" \/>\n<meta name=\"twitter:site\" content=\"@DispatchScience\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Arthur Axelrad\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/26-tech-tips-to-keep-your-drivers-happy\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/26-tech-tips-to-keep-your-drivers-happy\\\/\"},\"author\":{\"name\":\"Arthur Axelrad\",\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/#\\\/schema\\\/person\\\/791c9cc4abd4262cf4fb4b8a454957c4\"},\"headline\":\"26 Tech Tips to Keep Your Drivers Happy\",\"datePublished\":\"2022-07-13T21:27:13+00:00\",\"dateModified\":\"2026-05-28T13:50:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/26-tech-tips-to-keep-your-drivers-happy\\\/\"},\"wordCount\":686,\"publisher\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/26-tech-tips-to-keep-your-drivers-happy\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dispatchscience.com\\\/wp-content\\\/uploads\\\/2022\\\/07\\\/truck-driver-e1657724728287.jpg\",\"articleSection\":[\"Knowledge Hub\",\"All\",\"News\",\"Blog\"],\"inLanguage\":\"fr-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dispatchscience.com\\\/26-tech-tips-to-keep-your-drivers-happy\\\/\",\"url\":\"https:\\\/\\\/www.dispatchscience.com\\\/26-tech-tips-to-keep-your-drivers-happy\\\/\",\"name\":\"26 Tech Tips to Keep Your Drivers Happy - 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