{"id":14556,"date":"2025-02-10T03:00:51","date_gmt":"2025-02-10T03:00:51","guid":{"rendered":"https:\/\/www.dispatchscience.com\/?p=14556"},"modified":"2025-02-10T18:58:07","modified_gmt":"2025-02-10T18:58:07","slug":"how-american-expediting-is-transforming-healthcare-logistics-with-innovative-technology-from-dispatch-science","status":"publish","type":"post","link":"https:\/\/www.dispatchscience.com\/fr\/how-american-expediting-is-transforming-healthcare-logistics-with-innovative-technology-from-dispatch-science\/","title":{"rendered":"How American Expediting is Transforming Healthcare Logistics with Innovative Technology from Dispatch Science"},"content":{"rendered":"<p><span style=\"color: #000000;\">In the healthcare and life sciences industries, every delivery is more than just logistics\u2014it\u2019s a lifeline. Whether it\u2019s critical medication reaching a patient in need or a temperature-sensitive biologic arriving intact,<span style=\"color: #00ccff;\"> <a style=\"color: #00ccff;\" href=\"https:\/\/americanexpediting.com\/\">American Expediting<\/a><\/span> is on a mission to deliver not just shipments, but peace of mind. This commitment has driven the company to reimagine its technological approach, culminating in its adoption of\u00a0<strong>Dispatch Science<\/strong>\u00a0as its core Transportation Management System (TMS).<\/span><\/p>\n<h2><span style=\"color: #000000;\"><strong>Transforming Healthcare Logistics Through Technology<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\">After conducting extensive customer research\u2014including surveys, interviews, and third-party studies\u2014American Expediting discovered that life sciences partners need logistics solutions as complex and precise as their industries. Customers asked for advanced track-and-trace, seamless integrations, and adaptable systems to address their evolving needs.<\/span><\/p>\n<p><span style=\"color: #000000;\">This feedback laid the foundation for a bold initiative: consolidating seven TMS platforms inherited through acquisitions into just two systems over eight months, to operate exclusively on Dispatch Science by 2028. This consolidation was more than a technical upgrade\u2014it was a strategic transformation aimed at streamlining operations, centralizing data, and delivering a consistent, superior customer experience.<\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cReducing from seven to two TMS platforms allowed us to break down silos, improve efficiency, and prepare for the flexibility Dispatch Science offers,\u201d said Kirk Serjeantson, Chief Information Officer at American Expediting.\u00a0\u201cThere\u2019s a misconception that transitions like this are impossible, but with the right team, focus, and technology, anything is possible.\u201d<\/span><\/p>\n<h2><span style=\"color: #000000;\"><strong>Unmatched Customization: The Power of Dispatch Science APIs<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\">With advanced temperature monitoring, multi-channel communication, and scalability for future innovations, Dispatch Science sets the new standard by enhancing operational efficiency and transparency while safeguarding critical shipments for the life sciences industry. \u201cThe logistics industry needed a lifeline, and our customers deserve technology that works as hard as they do. Dispatch Science provides the tools and flexibility to innovate, collaborate, and align with our mission to improve patient outcomes.\u201d<\/span><\/p>\n<p><span style=\"color: #000000;\">What truly sets Dispatch Science apart is its open API framework, which enables unparalleled customization. This flexibility empowers American Expediting to deliver tailored logistics solutions that meet the unique needs of healthcare partners while addressing complex regulatory and operational demands.<\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cDispatch Science is more than a platform; it\u2019s a foundation for innovation, giving us the ability to think bigger,\u201d said Serjeantson. \u201cWith their APIs, we&#8217;re not confined to a single system. We can integrate secondary tools, build proprietary solutions, and create custom innovations to provide a patient-focused experience that sets us apart and positions us to meet the evolving demands of healthcare logistics.\u201d<\/span><\/p>\n<h2><span style=\"color: #000000;\"><strong>Seamless Transitions and Continuous Improvement<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\">American Expediting credits the success of its Dispatch Science rollout to meticulous planning and change management. By preloading customer data into the platform and conducting comprehensive training for employees and customers, the company minimized disruptions and maximized adoption.<\/span><\/p>\n<p><span style=\"color: #000000;\">Post-implementation reviews and ongoing customer feedback drive continuous improvement, ensuring both customers and drivers are satisfied with the system\u2019s performance.<\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cChange management was critical to our success,\u201d said Serjeantson. \u201cThere\u2019s a misconception that transitions like this are impossible, but with the right team, focus, and technology, anything is possible.\u201d People often think changes like this are impossible, but with the right team, sharp focus, and the right technology, anything can be done.&#8221;<\/span><\/p>\n<h2><span style=\"color: #000000;\"><strong>Setting a New Standard in Healthcare Logistics<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\">\u201cAt American Expediting, we believe that logistics isn\u2019t just about moving products\u2014it\u2019s about moving the possibilities of healthcare forward. With Dispatch Science, we\u2019ve built a technology stack that\u2019s as agile and innovative as the partners we serve,\u201d said Serjeantson.<\/span><\/p>\n<p><span style=\"color: #000000;\">Whether it\u2019s delivering life-saving treatments with precision or providing real-time data for critical decision-making, American Expediting is redefining what\u2019s possible in logistics. Their goal? To give their partners the tools they need to focus on what truly matters: improving patient outcomes.<\/span><\/p>\n<p><span style=\"color: #000000;\">\u201cWe are thrilled to see American Expediting adopt Dispatch Science as their new Transportation Management System (TMS).\u201d said Arthur Axelrad, CEO and Co-Founder at Dispatch Science. \u201cThis partnership exemplifies how forward-thinking logistics companies recognize the power of technology to optimize their operations. With our AI-driven platform, American Expediting can ensure seamless deliveries, enhance real-time tracking, and exceed customer expectations in the ever-demanding last-mile delivery industry.&#8221;<\/span><\/p>\n<h2><span style=\"color: #000000;\"><strong>\u00c0 propos de Dispatch Science<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\">Dispatch Science is a cloud-based logistics and delivery transportation management system. It uses the power of artificial intelligence, algorithms, and integrated route optimization to simplify and streamline all aspects of dispatching and delivery operations for on-demand and last-mile shippers and carriers.<\/span><\/p>\n<p><span style=\"color: #000000;\">Stop by Booth #937 at Manifest to learn more or visit <span style=\"color: #00ccff;\"><a style=\"color: #00ccff;\" href=\"http:\/\/www.dispatchscience.com\/fr\/\">www.dispatchscience.com<\/a><\/span><\/span><\/p>\n<p><span style=\"color: #000000;\">Media Contact: Jacqueline Epifanie &#8211; <a href=\"mailto:Jacqueline.epifanie@dispatchscience.com\"><span style=\"color: #00ccff;\">Jacqueline.epifanie@dispatchscience.com<\/span><\/a><\/span><\/p>\n<h2><span style=\"color: #000000;\"><strong>About American Expediting<\/strong><\/span><\/h2>\n<p><span style=\"color: #000000;\">For over 40 years, American Expediting has been a trusted leader in STAT, on-demand, and routed deliveries, ensuring businesses across industries receive reliable service when every second counts. Backed by a nationwide network and a dedication to excellence, we offer tailored logistics solutions that prioritize speed, compliance, and the utmost care for every critical shipment.<\/span><\/p>\n<p><span style=\"color: #000000;\">Learn more by visiting:\u00a0<span style=\"color: #00ccff;\"><a style=\"color: #00ccff;\" href=\"http:\/\/www.americanexpediting.com\/\">www.americanexpediting.com<\/a><\/span><\/span><br \/>\n<span style=\"color: #000000;\">Media Contact: Brittany Pryor &#8211; <span style=\"color: #00ccff;\"><a style=\"color: #00ccff;\" href=\"mailto:b.pryor@amexpediting.com\">b.pryor@amexpediting.com<\/a><\/span><\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>In the healthcare and life sciences industries, every delivery is more than just logistics\u2014it\u2019s a lifeline. Whether it\u2019s critical medication reaching a patient in need or a temperature-sensitive biologic arriving intact, American Expediting is on a mission to deliver not just shipments, but peace of mind. This commitment has driven<\/p>","protected":false},"author":25,"featured_media":14557,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[254,256],"tags":[],"class_list":["post-14556","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How American Expediting is Transforming Healthcare Logistics with Innovative Technology from Dispatch Science - Dispatch Science<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dispatchscience.com\/fr\/how-american-expediting-is-transforming-healthcare-logistics-with-innovative-technology-from-dispatch-science\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How American Expediting is Transforming Healthcare Logistics with Innovative Technology from Dispatch Science\" \/>\n<meta property=\"og:description\" content=\"In the healthcare and life sciences industries, every delivery is more than just logistics\u2014it\u2019s a lifeline. Whether it\u2019s critical medication reaching a patient in need or a temperature-sensitive biologic arriving intact, American Expediting is on a mission to deliver not just shipments, but peace of mind. 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