After meeting with the Meadowlark Logistics team at the ECA Annual conference in Reno, Nevada, and conducting follow-up discovery meetings and demonstrations, it became clear that the company’s expanding operations required a modern transportation management system capable of supporting growth, automation, and multi-location operations.

Serving customers across North Dakota, South Dakota, Minnesota, Iowa, and Montana, Meadowlark Logistics faced increasing challenges with its legacy TMS platform. Key integrations were not functioning reliably, creating significant manual work for dispatchers and back-office staff. These inefficiencies not only consumed valuable time but also increased the risk of operational errors and missed business opportunities.

As the business continued to grow, Meadowlark needed a solution that could deliver:

• Reliable integrations and data connectivity
  
• Increased automation and auto-dispatch capabilities
  
• Improved visibility across multiple hubs and operating locations
  
• Better driver communication and mobile connectivity
  
• Reduced administrative workload and operational costs
  
• A modern, intuitive user experience
  

Their existing platform’s driver app connectivity issues and uncertainty surrounding the future direction of the software further reinforced the need for change. Meadowlark was also concerned about ongoing price increases and long-term contractual commitments that offered limited confidence in the platform’s ability to meet future business requirements.

Dispatch Science emerged as the clear choice.

By selecting Dispatch Science, Meadowlark Logistics gained a modern, cloud-based TMS designed to streamline dispatch operations, automate workflows, and provide the scalability needed to support a growing regional network. The platform’s robust automation, real-time visibility, flexible multi-terminal management, and integrated driver experience positioned Meadowlark to improve efficiency while creating a stronger foundation for future growth.

Today, Meadowlark Logistics is moving forward with greater confidence, leveraging Dispatch Science to reduce manual processes, enhance operational performance, and deliver an even better experience for both drivers and customers across its service territory.

“Dispatch Science fits the way we run our business. From the moment an order is placed, it’s auto-dispatched and routed, drivers stay on track, and the full life cycle — order to delivery to billing — takes less time than it ever has. Our team spends less time on manual work, our invoicing and documentation is more accurate and accessible, and we get paid faster. With a responsive support team behind it, it’s the backbone of our daily operation.”
Eric L , Director of Operations, Meadowlark Logistics