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Run and scale your business more efficiently

A single, easy-to-use and intuitive platform that will boost the performance of everyone from customer service to management to billing and delight each customer along the way.

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    How can Dispatch Science help your management team and administrators?

    Improve your back-office
    processes and insights

    Dispatch Science: Improve back-office processes and insights
    Dispatch Science: Improve back-office processes and insights circle map-overlay

     

    Empower your operational efficiency with optimized service management that covers the entire service lifecycle
    • Easily receive your customers’ orders in whatever format they transmit; email, Excel, EDI, or other
    • Engage intelligent self-service ordering and inquiry forms to dynamically answer all pricing, service type, hours-of-service questions and more
    • Provide Uber-style ordering and tracking features to satisfy existing clients and delight your new prospects

     

    Handle outlandish exceptions, bizarre surcharges
    and any special case     as part of your standard process

    Dispatch Science: Add agility to your service management toolset and enable your team to deliver rapid service
    Dispatch Science: Add agility to your service management toolset and enable your team to deliver rapid service circle map-overlay
    Add agility to your service management toolset and enable your team to deliver rapid service, however complex the request.
    • Accept complex pricing requirements: multi-price list, zone or distance-based
    • Specify variations by vehicle type, account, variable minimums or maximums and many others
    • Leverage built-in geolocation, timestamps and automated wait-time calculations

     

    Never miss a warning sign thanks to predictive analytics
    and real-time reporting

    Dispatch Science: Dispatch Science: Empower your dispatchers with management tools to track and manage exceptions
    Dispatch Science: Dispatch Science: Empower your dispatchers with management tools to track and manage exceptions circle map-overlay
    Take advantage of this technology enabler to keep your team informed and provide customers with accurate updates.
    • Apply automated alerts to dispatchers for late, at-risk, or problematic orders
    • Offer configurable notifications to drivers, dispatchers, or even customers for order status updates
    • Easily view drivers’ workloads and earnings

     

    Transform your EDI, API and other technical gibberish
    into deliverable orders

    Dispatch Science: Intuitive web-based platform that allows you to stay in control
    Dispatch Science: Intuitive web-based platform that allows you to stay in control circle map-overlay
    Intuitive web-based platform that allows you to stay in control
    • Do-It-Yourself integrations via our documented, public API (application programming interface)
    • Easily process RFP requests to determine routes, drivers and potential delivery costs
    • Import multiple order formats to become your shippers’ trusted delivery provider

     

    RUN YOUR BUSINESS SMARTER BY MAKING INFORMED DECISIONS BASED ON REAL-TIME INSIGHTS

    LET'S TAKE YOUR BUSINESS TO THE NEXT LEVEL 

    Let's talk!