LOOKING FOR A COURIER MANAGEMENT SOFTWARE OFFERING AN UBER-LIKE EXPERIENCE FOR YOUR CUSTOMERS AND DRIVERS?

    Super-charge your business with operational efficiency every step of the way

    Take your customer experience
    to a whole new level

     

    Outcompete your rivals with a courier management
    system that delivers exceptional service with
    the transparency and flexibility customers expect.
    • It’s simple to use, handling everything from quoting to payment
    • Provides real-time tracking of customer orders on a branded web page.
    • Pushes real-time alerts, SMS text messages or emails with status updates.
    • Improves each customer touchpoint—from quoting to delivered orders all the way to invoicing and collections.
    • Empowers customers with a self-service portal, helping to reduce your customer-care costs and increase your margins.

     

    Develop a customer-first approach to delight clients and keep them coming back.

     

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    Attract the best drivers
    and keep them happy

    Good drivers are hard to find and keep.
    Offer a modern driver app they will enjoy using.
    • Sends real-time notifications to driver devices about assigned jobs, changes in priorities and more.
    • Optimizes driver routes to increase daily deliveries and maximize earnings.
    • Provides features to collect signatures, proof of delivery, payments and to take photos if needed.
    • Enables direct, real-time communication via text message, email or phone call between the dispatcher, driver and customer.
    • Offers drivers real-time access to their commissions and earnings for maximum transparency and accuracy.

     

    See how Dispatch Science helps drivers work more efficiently.

     

    Discover how

    Simplify your dispatchers’
    daily routines

    Leverage the power of algorithms to automate order assignment and free up time for dispatchers to focus on complex tasks.
    • Processes orders in seconds and dispatches them to the best driver for optimal time and distance efficiency.
    • Assigns deliveries based on service level and vehicle requirements, as well as driver geographical position, availability and workload.
    • Optimizes driver routes for best performance and shortest route distances with highest stop density.
    • Enables bi-directional communication and real-time alerts between dispatchers and drivers to address on-the-fly situations.

     

    Get the features that help dispatchers increase their efficiency.

     

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    Empower your operations team
    to drive business growth

     

    Knowledge is power. Deliver actionable information for your team to keep business running smoothly.
    • Generates real-time comprehensive dashboards and analytics to take the guesswork out of issues impacting business performance, productivity and customer service.
    • Enables you to easily draw your pricing and service zones on a map for perfect accuracy.
    • Automates billing with flexible rules by job or period.
    • Takes advantage of reliability and scalability certifications such as AES-256 encryption, ISO 27001, HIPAA, FedRAMP, SOC 1, SOC 2 and many others.

     

    Give your team an unfair advantage.

     

    Discover how

    KICK ASS TEAMS USE DISPATCH SCIENCE

    LET US SHOW YOU HOW DISPATCH SCIENCE CAN HElP YOUR DELIVERY BUSINESS